Terms of service
These terms govern your access to Influence, including connected accounts, content, scheduling, delivery, and any paid plan that is later enabled.
1. Agreement and eligibility
These terms form an agreement between you and Centoria Gate Holdings Limited. You must be at least 18, able to enter a binding agreement, and authorized to act for any organization or social account you connect. If you do not agree, do not access or use Influence.
2. The service
Influence helps authorized users prepare, tailor, schedule, send, and monitor content across connected providers. Features and provider availability may differ by account, region, approval, quota, or release state. Internal, preview, beta, or test functionality may be changed or withdrawn and must not be represented as generally available.
3. Accounts and security
Give accurate account information, protect your email and active sessions, use only accounts you are authorized to control, and notify us promptly of suspected compromise. You are responsible for activity performed through your account unless applicable law provides otherwise. Do not share provider passwords, tokens, or other secrets with support.
4. Connected providers
Connecting a provider authorizes Influence to request the displayed scopes, store encrypted credentials, read the account information needed for the selected feature, and take the publishing actions you confirm. You can revoke a connection in Influence or through the provider. Provider access, review, quotas, uptime, content decisions, and API behavior are controlled by the provider, not Influence.
Provider terms and policies apply in addition to these terms. Your use remains subject to each provider's current terms, rules, automation policies, and community standards. Core references include:
- Meta Platform Terms
- Google API Services User Data Policy
- LinkedIn API Terms of Use
- X Developer Policy
- TikTok for Developers Terms
- The terms and policies of any other connected provider or Mastodon instance selected in Influence.
By accessing or using YouTube-connected functionality, you agree to be bound by the YouTube Terms of Service.
5. Your content and instructions
You retain your rights in content you submit. You grant Influence a limited, nonexclusive license to host, validate, transform, transmit, display, and retain that content only as needed to provide, secure, and support the service. You confirm that you have the rights, permissions, consents, and disclosures needed for the content, accounts, people, media, music, claims, links, targeting, and timing you choose.
Review the exact provider, variant, settings, and schedule before confirming a publish action. You are responsible for the content ultimately sent at your direction and for complying with the acceptable-use policy.
6. Scheduling and delivery
Influence is designed to prevent blind duplicate retries and to surface ambiguous outcomes for review, but no online or third-party service can guarantee uninterrupted or exact-time delivery. Provider outages, review, rate limits, token expiry, media processing, clock changes, or network failures may delay, reject, alter, or duplicate an action. Check the provider before manually retrying a result marked needs review.
7. Subscriptions, cancellation, and refunds
Paid plans begin after checkout or when your card-required trial ends, unless you cancel before then. Review the trial and payment conditions before continuing. Stripe shows the price, currency, interval, taxes and renewal terms before you confirm; included usage is shown in Billing. Subscriptions renew until canceled. Cancellation takes effect at the end of the paid period unless the payment confirmation or applicable law says otherwise.
Charges are generally non-refundable except where required by law or approved under the billing and refunds policy. Provider fees, data plans, ad spend, and other third-party costs are separate unless the checkout expressly includes them.
8. Product and open-source rights
Influence names, marks, original product composition, and non-user materials are owned by Centoria Gate Holdings Limited or its licensors. These terms do not transfer them to you. Open-source components remain governed by their licenses, which control if these terms conflict.
9. Suspension and termination
We may restrict or suspend access to protect users or providers, investigate security or abuse, comply with law or provider demands, address nonpayment, or enforce these terms. You may stop using Influence and request deletion. Terms that by their nature should survive—such as payment obligations, intellectual-property rights, disclaimers, and dispute provisions—continue after termination.
10. Disclaimers and liability
To the extent permitted by law, Influence is provided on an “as is” and “as available” basis without implied warranties. We do not control third-party providers or guarantee approval, reach, engagement, revenue, content preservation, or uninterrupted delivery. Nothing in these terms excludes a right or liability that cannot lawfully be excluded.
To the extent permitted by law, Centoria Gate Holdings Limited is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost opportunity, or provider action. Any aggregate contractual cap and exclusions remain subject to final legal review and mandatory law before public launch.
11. Law, changes, and contact
These terms are governed by the laws of Hong Kong S.A.R., subject to mandatory consumer or other law that applies to you. The courts of Hong Kong have non-exclusive jurisdiction. We may update the terms for service, provider, legal, or security changes and will identify a new effective date and provide notice where required. Questions may be sent to hello@influence.so.
Company details
- Operator and data controller
- Centoria Gate Holdings Limited
- Hong Kong company number
- 79414238
- Incorporated
- 17 December 2025
- Contact
- hello@influence.so
- Registered address
- Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R.