Terms of service

These terms govern your access to Influence, including connected accounts, content, scheduling, delivery, and any paid plan that is later enabled.

Effective date: 25 September 2026.

1. Agreement and eligibility

These terms form an agreement between you and Centoria Gate Holdings Limited. You must be at least 18, able to enter a binding agreement, and authorized to act for any organization or social account you connect. If you do not agree, do not access or use Influence.

2. The service

Influence helps authorized users prepare, tailor, schedule, send, and monitor content across connected providers. Features and provider availability may differ by account, region, approval, quota, or release state. Internal, preview, beta, or test functionality may be changed or withdrawn and must not be represented as generally available.

3. Accounts and security

Give accurate account information, protect your email and active sessions, use only accounts you are authorized to control, and notify us promptly of suspected compromise. You are responsible for activity performed through your account unless applicable law provides otherwise. Do not share provider passwords, tokens, or other secrets with support.

4. Connected providers

Connecting a provider authorizes Influence to request the displayed scopes, store encrypted credentials, read the account information needed for the selected feature, and take the publishing actions you confirm. You can revoke a connection in Influence or through the provider. Provider access, review, quotas, uptime, content decisions, and API behavior are controlled by the provider, not Influence.

Provider terms and policies apply in addition to these terms. Your use remains subject to each provider's current terms, rules, automation policies, and community standards. Core references include:

By accessing or using YouTube-connected functionality, you agree to be bound by the YouTube Terms of Service.

5. Your content and instructions

You retain your rights in content you submit. You grant Influence a limited, nonexclusive license to host, validate, transform, transmit, display, and retain that content only as needed to provide, secure, and support the service. You confirm that you have the rights, permissions, consents, and disclosures needed for the content, accounts, people, media, music, claims, links, targeting, and timing you choose.

Review the exact provider, variant, settings, and schedule before confirming a publish action. You are responsible for the content ultimately sent at your direction and for complying with the acceptable-use policy.

6. Scheduling and delivery

Influence is designed to prevent blind duplicate retries and to surface ambiguous outcomes for review, but no online or third-party service can guarantee uninterrupted or exact-time delivery. Provider outages, review, rate limits, token expiry, media processing, clock changes, or network failures may delay, reject, alter, or duplicate an action. Check the provider before manually retrying a result marked needs review.

7. Subscriptions, cancellation, and refunds

Paid plans begin after checkout or when your card-required trial ends, unless you cancel before then. Review the trial and payment conditions before continuing. Stripe shows the price, currency, interval, taxes and renewal terms before you confirm; included usage is shown in Billing. Subscriptions renew until canceled. Cancellation takes effect at the end of the paid period unless the payment confirmation or applicable law says otherwise.

Charges are generally non-refundable except where required by law or approved under the billing and refunds policy. Provider fees, data plans, ad spend, and other third-party costs are separate unless the checkout expressly includes them.

8. Product and open-source rights

Influence names, marks, original product composition, and non-user materials are owned by Centoria Gate Holdings Limited or its licensors. These terms do not transfer them to you. Open-source components remain governed by their licenses, which control if these terms conflict.

9. Suspension and termination

We may restrict or suspend access to protect users or providers, investigate security or abuse, comply with law or provider demands, address nonpayment, or enforce these terms. You may stop using Influence and request deletion. Terms that by their nature should survive—such as payment obligations, intellectual-property rights, disclaimers, and dispute provisions—continue after termination.

10. Disclaimers and liability

To the extent permitted by law, Influence is provided on an “as is” and “as available” basis without implied warranties. We do not control third-party providers or guarantee approval, reach, engagement, revenue, content preservation, or uninterrupted delivery. Nothing in these terms excludes a right or liability that cannot lawfully be excluded.

To the extent permitted by law, Centoria Gate Holdings Limited is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost opportunity, or provider action. Any aggregate contractual cap and exclusions remain subject to final legal review and mandatory law before public launch.

11. Law, changes, and contact

These terms are governed by the laws of Hong Kong S.A.R., subject to mandatory consumer or other law that applies to you. The courts of Hong Kong have non-exclusive jurisdiction. We may update the terms for service, provider, legal, or security changes and will identify a new effective date and provide notice where required. Questions may be sent to hello@influence.so.

Company details

Operator and data controller
Centoria Gate Holdings Limited
Hong Kong company number
79414238
Incorporated
17 December 2025
Registered address
Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R.